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About
Working with you...
You may need a project managed, a website, online shop or membership system, but where do you start and how do you know what needs to be done to ensure it gets done right?
Alpa Cox provides advice and offers solutions to relieve the stress of managing a project or setting up and maintaining your digital presence. You will benefit from over 30 years of experience of implementing IT systems, setting up her own businesses, creating websites and digital marketing. Alpa's additional skills from previous employment in Financial Software means Project Management and outstanding Customer Service are just part of the package you get when using PMGID.
UNDERSTANDING YOUR BUSINESS
Whether you are setting up a new business or need a refresh, it is the perfect opportunity to discuss what you want to achieve and streamline your offering. Alpa gets to know you and your business and offers professional and sustainable solutions so that you can focus on running your business.
After an initial meeting, Alpa will provide a high level proposal, which generally triggers further conversations to refine the detail to optimise your solution.
IMPLEMENTATION
After the proposal is approved, we can quickly move forward and start your project.
Depending on the size of the project, PMGID may produce a detailed plan for approval by stakeholders.
For smaller projects and websites they can start as soon as you are ready. Alpa's efficiency and responsiveness means you could have a website up and running within a week.
COMMUNICATION
We truly believe that communication is the key element to a successful project no matter how small or big.
Alpa is known for her responsiveness and providing excellent client service. You will be sent regular updates throughout the implementation to assure you that it is on track and being well managed.
SATISFACTION & FUTURE SUPPORT
By the end of your project you will be 100% satisfied and have a solution that fully supports your business.
Alpa also understands that requirements develop as businesses grow and can offer ongoing maintenance packages through monthly retainers or pay as you go requests.